Privacy Policy
Effective Date: April 22, 2026
Trevor Pan Architects, PLLC ("we," "us," "our") operates trevorpan.com. This policy explains how we collect, use, and protect your information.
Information We Collect
Account Information: Name, email address, phone number, company name, project address.
Project Information: Documents, photos, drawings, and files you upload related to your project.
Payment Information: Processed securely through a third-party payment processor. We do not store credit card numbers on our servers.
Usage Data: Pages visited, features used, and general site analytics.
How We Use Your Information
- Manage your projects and communicate about project status
- Send SMS notifications including worklist reminders, appointment reminders, project updates, and payment receipts
- Process payments
- Improve our services
SMS/Text Messaging
When you provide your phone number in your profile settings, you consent to receive SMS notifications from Trevor Pan Architects.
Message types: Project status updates, worklist reminders, appointment reminders, payment receipts.
Message frequency: Varies based on project activity. Team members may receive daily messages. Clients typically receive weekly or as-needed messages.
Message and data rates may apply.
To opt out: Text STOP to any message, or disable SMS notifications in your profile settings. You will receive a confirmation message and no further texts will be sent.
For help: Text HELP or contact us at (480) 277-3499.
Information sharing: We do not share your phone number or SMS opt-in consent with third parties or affiliates for marketing purposes. Phone numbers are used solely to send the notifications described above.
Third-Party Services
We use third-party services to operate our business, including:
- Payment processing
- SMS messaging
- Security and content delivery
- Cloud hosting and file storage
- Website analytics
These services have their own privacy policies governing their use of your data.
Data Sharing
We do not sell your personal information to third parties.
We may share information with:
- Engineers, contractors, and consultants working on your project (with your knowledge)
- Government agencies as required for permit applications (with your authorization)
- Service providers listed above, solely to operate our services
Data Retention
We retain project records for seven years after project completion, consistent with professional licensing requirements. You may request deletion of your account and personal data by contacting us.
Security
We use industry-standard security measures including encryption, secure servers, and access controls to protect your information.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Changes to This Policy
We may update this policy. Changes will be posted on this page with an updated effective date.
Contact
Trevor Pan Architects, PLLC 4310 N 75th Street, Ste 145 Scottsdale, AZ 85251 (480) 277-3499 [email protected]